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Whether you have a large and complex system or a basic system we have a Premier solution for you!
PREMIER
SUPPORT
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Quick, proactive maintenance (Basic)
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FREE fast, discrete remote service
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Auto repair / self-healing function
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Priority service (Mon-Fri) Excludes weekends & holidays
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FREE phone/ email/ text support (Mon-Fri; 9am-5pm; Sat 10am-4pm)
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Customized client app
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Remote configuration & software/ firmware security updates
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Exclusive Premier promotions
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Discounts on service calls
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Personalized tech consulting services
SELECT
PROACTIVE SUPPORT
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Quick, proactive maintenance (Advanced)
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FREE fast, discrete remote service
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Auto repair / self healing function
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Next day service (Mon-Fri) Excludes weekends & holidays
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FREE phone / email / text support (Mon-Fri; 9am-5pm; Sat 10am-5pm)
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Customized client app
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Remote configuration & software / firmware security updates
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Exclusive Premier promotion
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Discounts on service calls
-
Personalized tech consulting services
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Content provider outage notifications
ULTIMATE
ADVANCED SUPPORT
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Quick, proactive maintenance (Complex)
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FREE fast, discrete remote service
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Auto repair / self healing function
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Same day service (Mon-Fri) Excludes weekends & holidays
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FREE phone / email / text support (Mon-Fri; 9am-5pm; Sat 10am-5pm)
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Customized client app
-
Remote configuration & software / firmware security updates
-
Exclusive Premier promotion
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Discounts on any / all service calls
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Personalized tech consulting services
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Content provider outage notifications
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Exclusive loaner equipment program
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Home technology threat assessment
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IoT application & integration support
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Liaison vendor services