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Call / Text Us! 844.582.0444 |  Email Us! Support@ElementalPremier.com

Whether you have a large and complex system or a basic system we have a Premier support solution for you!

PREMIER ESSENTIAL

REACTIVE SERVICE & SUPPORT 

  • Quick, reactive remote troubleshooting for basic systems

  • Peace of mind for your system

  • 24/7 text / email / chat support

  • Customized client app that allows for client to control Premier system (compatible equipment required)

PREMIER ENHANCED

PROACTIVE SERVICE & SUPPORT

  • Quick, proactive remote maintenance for more advanced systems

  • Peace of mind for your system

  • Fast, Discreet remote troubleshooting service

  • Priority on-site service (Monday – Friday)

  • 24/7 phone / text / email / chat support 

  • Customized client app that allows for client to control Premier system (compatible equipment required)

  • Remote configuration & software / firmware security updates (compatible equipment required)

  • Exclusive Premier Enhanced labor rate 

PREMIER ULTIMATE

ADVANCED PROACTIVE

SERVICE & SUPPORT

  • Quick, proactive maintenance for complex systems with multiple equipment locations

  • Peace of mind for your system

  • Auto repair / self-healing function (compatible equipment required)

  • NEXT day on-site service* (Monday – Friday)

  • 24/7 phone / text / email / chat support

  • Customized client app that allows for client to control Premier system (compatible equipment required)

  • Facilitate communications with manufacturers and vendors on behalf of the client***

  • Proactive remote software / firmware updates

  • Remote configuration & software / firmware security updates (compatible equipment required)

  • Personalized technology consulting services

  • IoT application and integration support

  • Annual Technology Review

  • Exclusive Premier Ultimate labor rate